Shipping & Returns

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase.  The customer is responsible for return shipping unless a mistake has been made on behalf of Maison Terre. 

1. Please email to request a refund. 
2. Once we have notified you, mail your returned item to:

      Maison Terre
     226 Melrose Circle
     North Little Rock, AR 72114

3. Please include in your package a letter stating the reason for your return (Optional).

Return Exceptions

Some items can not be returned if they are opened. These include herbs & spices, food products & cooking oils.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.


If your item is in new condition, you may exchange it for a different in-stock item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.