Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase. The customer is responsible for return shipping unless a mistake has been made on behalf of Maison Terre.
1. Please email firstname.lastname@example.org to request a refund.
2. Once we have notified you, mail your returned item to:
226 Melrose Circle
North Little Rock, AR 72114
3. Please include in your package a letter stating the reason for your return (Optional).
Some items can not be returned if they are opened. These include herbs & spices, food products & cooking oils.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
If your item is in new condition, you may exchange it for a different in-stock item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.